'Working closely with CrowdStrike to bring systems back online': Microsoft CEO Satya Nadella on global outage

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A CrowdStrike update triggered a global outage and affected the services of Microsoft Windows due to which users were greeted with the dreaded ‘Blue Screen of Death’ error read more

 Microsoft CEO Satya Nadella on global outage

Microsoft Chief Executive Satya Nadella. Reuters file

Hours after a Microsoft outage triggered chaos across the world, Chairman and CEO Satya Nadella said that the company is monitoring the situation and working to bring systems back online.

In a post on X, Nadella said, “Yesterday, CrowdStrike released an update that began impacting IT systems globally. We are aware of this issue and are working closely with CrowdStrike and across the industry to provide customers technical guidance and support to safely bring their systems back online.”

Yesterday, CrowdStrike released an update that began impacting IT systems globally. We are aware of this issue and are working closely with CrowdStrike and across the industry to provide customers technical guidance and support to safely bring their systems back online.

— Satya Nadella (@satyanadella) July 19, 2024

A CrowdStrike update triggered a global outage and affected the services of Microsoft Windows due to which users were greeted with the dreaded “Blue Screen of Death” error.

The worldwide tech outage crippled industries from travel to finance on Friday before services started coming back online after hours of disruption, highlighting the risks of a global shift towards digital, interconnected technologies.

CrowdStrike CEO George Kurtz said on social media platform X that a defect was found “in a single content update for Windows hosts” that affected Microsoft, opened new tab customers and that a fix was being deployed.

We’re deeply sorry for the impact that we’ve caused to customers, to travellers, to anyone affected by this, including our company," Kurtz told NBC News’ “Today” programme.

In India, several airports were hit by the technical snag, forcing airlines to manually check-in flyers and even cancel hundreds of flights.

With inputs from agencies

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